Tracking setup

Track AI prompts

Write natural questions that reveal brand visibility, position, sentiment, and citations.

Overview

Prompts should resemble a real evaluation question, not a list of target keywords. Keep discovery, comparison, objection, and purchase prompts separate so the answer can support a specific decision.

  • Write a complete question with audience and context
  • Avoid forcing the brand name into every prompt
  • Keep equivalent Korean and English prompts separate
  • Review the original answer before acting on a score

Recommended workflow

  1. Map prompts to the customer journey.
  2. Choose supported models for each question.
  3. Save the initial answer and brand baseline.
  4. Track recurring reasons and sources across dates.

Interpretation and limits

Model answers are probabilistic and may change between runs. Surfaze records observations; it cannot guarantee a future answer.