Administration

Trial, plans, and billing

Understand trial limits, automatic regional billing, plan changes, and receipts.

Overview

The seven-day trial starts after onboarding and does not require a card. Surfaze automatically uses Toss Payments in KRW for connections from Korea and tax-inclusive Polar checkout in USD elsewhere.

  • Trial: three keywords, three prompts, and 18 tracking units
  • Korean prices exclude 10% VAT; international catalogue prices include applicable tax
  • Choose monthly or annual billing before checkout
  • Receipts and invoices are available through billing history or the Polar portal

Recommended workflow

  1. Review current usage and plan allowance.
  2. Confirm the automatically displayed currency and checkout provider.
  3. Choose monthly or annual billing and confirm the displayed total.
  4. Use billing history or the provider portal to inspect payment state and receipts.

Interpretation and limits

A pending or cancelled record is not an approved receipt. Contact support when the payment state and card statement do not match.